Clear terms for paid readings

Ming Clarity sells digital Chinese-metaphysics reports and may offer iOS in-app purchases. These terms explain when refunds are available, how purchase restoration works, and how to ask for help if something goes wrong.

One-time paid report

The Ming Clarity report is a one-time digital purchase. After Stripe confirms payment, the report is generated, shown in the browser, cached to prevent duplicate generation, and emailed when delivery is configured.

iOS in-app purchases

iOS purchases are processed by Apple through StoreKit. The app includes Restore Purchases so a previous StoreKit purchase can be reconnected after reinstalling the app or moving to a new device using the same Apple ID. Web Stripe purchases and iOS StoreKit purchases are separate purchase systems in V1.

Refund window

You may request a refund within 14 days of purchase if the report was not delivered, was duplicated by a technical error, or a serious technical failure prevented you from accessing it. Email info@finnexion.com with the payment email, purchase date, and a short description of the issue.

For App Store purchases, refund requests are handled by Apple under Apple's App Store refund process. You can still contact Ming Clarity support if you need help restoring access or locating a purchased report.

When refunds may be declined

• The report was successfully delivered and accessible.
• The request is based only on disagreement with the interpretation or dissatisfaction with a reflective reading.
• The reading was used as a substitute for medical, legal, financial, or other professional advice.
• The request appears abusive, fraudulent, or connected to repeated chargebacks.

Technical delivery problems

If payment succeeded but the browser tab closed, the system is designed to prepare and email the report automatically. If the email does not arrive, check spam first, then contact support. We may resend the report, regenerate it from the paid session, or issue a refund when delivery cannot be fixed.

If an iOS purchase restores successfully but a report does not appear, contact support with the product name and approximate purchase date. We may reconnect the report, regenerate it from the verified entitlement, or direct you to Apple's refund process if delivery cannot be fixed.

Subscriptions and trials

The daily-guidance subscription shown on the current website is a coming-soon interest path, not an active paid subscription unless a future checkout explicitly states otherwise. If subscriptions are launched, cancellation and renewal terms must be shown before payment.

Payment disputes

Payments are handled by Stripe. If you open a payment dispute with your bank or card provider, we may need to share transaction, delivery, and support records with Stripe or the payment network to resolve it.

Product limits

A reading is a digital interpretation for reflection and self-discovery. It is not a guarantee of an outcome, a prediction of fate, or professional advice.